Privacy Policy
Last updated: 9 February 2026
1. Introduction
Soft Creative Ltd ("we", "our", or "us") operates ShareRota (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you:
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Email address
- First name and last name
- Phone number
- Company name and details
- Team member information you choose to add
Usage Data
We may also collect information about how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
3. How We Use Your Information
ShareRota uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To send you notifications about your team schedules and rotations
4. Data Storage and Security
The security of your data is important to us. We use industry-standard security measures to protect your personal information. Your data is stored securely using encrypted connections and is hosted on secure servers.
However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Third-Party Services
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties include:
- Payment processors (Stripe) for handling subscription payments
- Email service providers for sending notifications
- SMS service providers for text message notifications
- Analytics services to help us understand how our Service is used
- Cloud hosting providers for data storage and application hosting
These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Your Data Rights
You have certain rights regarding your personal data:
- Access: You can request copies of your personal data
- Rectification: You can request that we correct any information you believe is inaccurate
- Erasure: You can request that we erase your personal data, under certain conditions
- Restrict processing: You can request that we restrict the processing of your personal data
- Data portability: You can request that we transfer your data to another organization
- Object: You can object to our processing of your personal data
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
8. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
9. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@sharerota.com
- Phone: +44 (797) 651-062